RHA strives to help our members remain loss-free. If a claim does occur, RHA serves as an advocate and liaison for our members. RHA provides claims oversight, talking to adjusters and defense counsel on a daily basis, participates in quarterly claims reviews and attends mediations and trials.
RHA utilizes dedicated adjusters for property and casualty claims handling. During a recent audit, our Third-Party-Adjuster (TPA), Gallagher Bassett, earned 98.52 points, out of a possible 100 points.
RHA members have access to a library of Safe Practices White Papers that cover a variety of subjects from Bicycle Rentals to Pet Policies.
"What the resort does up front, before we even get the claim, is so important. Photographs, witness statements and other information is critical to the successful defense of each claim."
- Gallagher Bassett, RHA's dedicated claims team
