RHA strives to maintain a website that is both accessible to all visitors and compliant with the Web Content Accessibility Guidelines (WCAG) put forth by the World Wide Web Consortium (W3C).

We recognize that accessibility and usability are not always possible in every area of the website, or for those visitors using assistive technologies and devices. RHA conducts accessibility reviews of its website and remediates issues uncovered by these audits. Please be aware that our efforts are ongoing.

Have feedback or need help?

We welcome your feedback on the accessibility of RHA. If you have specific questions or feedback about this site's accessibility or need assistance using specific features, please contact us via email at If you have found an inaccessible area on the site, please specify the web page or element and provide any other relevant information to help us locate the problem.

In the event a page cannot be made accessible, we will work to make a text version of the content available. Please contact us via email at to request a specific electronic format. Please provide us with your contact information, the format you require, the web page address and the location of the content.

We welcome your questions about this accessibility statement and comments on how to improve our website's accessibility.

Compliance and Accessibility Reporting Provided by ADA Site Compliance.

Privacy Policy

Policy Updated: September 24, 2023


Resort Hotel Association (“RHA”), knows that the privacy of your information is important and we are committed to protecting its privacy and security. In Compliance with the Gramm-Leach-Bliley Act (“GLB”), Public Law 106-102 (1999) and the Virginia Consumer Data Protection Act (“VCDPA”), this notice contains RHA’s privacy policy. This policy is designed to help you understand what information we collect, why we collect it, how we use it, and how you can manage your information with us.

In order to provide you with the benefits available on our website, we need to collect certain non-public information. The more we understand about you and your needs, the better we can suggest the right insurance products or services for you. However, we are committed to maintaining the privacy of this information in accordance with the law.‍

All employees and affiliates of our organization with access to personal information about you are required to follow this policy. Our privacy policy applies to all personally identifiable non-public information about you that is obtained when you use RHA’s website, or in connection with providing you insurance products or services. Our privacy policy will continue to cover information we collect about you during the course of our relationship, as well as after it has ended.

The Kind of Information we Collect

When you interact with our website, we typically receive from you the following kinds of information:

  • Country of origin or other location data
  • Browser
  • Operating system
  • Referral data
  • IP Address
  • Any other information that you voluntarily provide to us

If you correspond with us or transact business through our computer websites, your browser may provide other additional information to us as you interact with us via the internet.

When May We Disclose Your Non-Public Personal Information

It is our responsibility to meet your expectations for privacy while still providing you with insurance products or services. In order to provide our services to you, your information may be shared with other service providers.

To that end, we may need to provide your non-public information to affiliated and nonaffiliated persons or entities involved in the underwriting, processing, servicing, and marketing of insurance products and services.

Our privacy policy does not permit us to provide any non-affiliated third party with your non-public information unless we have an agreement with the third party that they will protect the confidentiality of your non-public information.

There are times when we are required by law to provide your non-public information to authorized persons or entities. Such occasions include:

  • complying with a subpoena or summons by federal, state or local authorities
  • responding to judicial process
  • responding to regulatory authorities
  • other purposes as required by law

We will not disclose any of your non-public personal information to anyone except as permitted or required by law.

Maintaining Security of Your Non-Public Personal Information

We will work to ensure that your non-public personal information remains confidential and secure. To do so, we have established the following procedures to protect against unauthorized access to your personal information:

  • The only persons with access to your non-public personal information are those persons who need to know about the information to underwrite, process, service or market insurance products and services
  • We will keep your information physically and electronically secure
  • If it comes to our attention that a piece of personal information that we possess may be inaccurate or false, we will make a reasonable effort to re-verify its accuracy and correct any error as appropriate

Former Clients Non-Public Personal Information

Your non-public personal information is maintained by us on a confidential and secure basis. If we disclose any of your information, it will be for the reasons and under the conditions described in this notice. We do not disclose any non-public personal information about our former clients to anyone except as permitted or required by law.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Further Information

If you have any questions about our privacy policy, please contact:

Resort Hotel Association
6641 W Broad Street
Suite G104
Richmond, VA 23230
Attention: Melanie DuPriest, President & CEO

Phone: (804) 525-2029